All Services Operational

Updated a few seconds ago

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

BLOX VMS




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

History (Last 7 days)

Incident Status

Degraded Performance


Components

BLOX VMS


Locations

US-CLOUD-1




September 16, 2025 4:59PM CDT
September 16, 2025 9:59PM UTC
[Investigating] BLOX VMS version 3.43.0 will be rolled back due to a VMS API endpoint throwing errors while processing YouTube push requests. The VMS team is currently testing a bugfix for this issue.

September 17, 2025 9:30AM CDT
September 17, 2025 2:30PM UTC
[Resolved] Rollback was successful.

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1




September 12, 2025 1:29PM CDT
September 12, 2025 6:29PM UTC
[Monitoring] BLOX NXT 0.21.6 will be released at 1:30PM central to allow for the publish dialog to pre-check the "do not publish" flag based on the current working document version of the asset. The change also affects the button labeling and will always reflect publish or update based on the asset already being marked as published. To see updates reflected in the interface, you may need to first logout and login again.

September 15, 2025 10:05AM CDT
September 15, 2025 3:05PM UTC
[Resolved] This was released without issue.

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1




September 11, 2025 7:19AM CDT
September 11, 2025 12:19PM UTC
[Monitoring] BLOX NXT Admin 0.21.5 will be released out-of-band at 9:00AM central. This release includes the following bugfixes. - Inline HTML asset metadata is no longer lost when edited within an article. - Publish/Update datetime set within the publish modal will now sync with the cloud when submitted. - Editorial asset editor will no longer simulate changes to workflow. Asset modifications as a result of a workflow change will only occur on save events. There are no other changes in this release.

September 12, 2025 1:26PM CDT
September 12, 2025 6:26PM UTC
[Resolved] This release is working as intended.
System updates - PHP 8.3Planned Maintenance

Description

On Tuesday, September 9th at 9am CDT, BLOX Digital will be upgrading it's backend PHP runtime on the BLOX, BLOX /app, and Rayos platforms to PHP 8.3. For customers that utilize the /app platform on BLOX, please review the migration guides to 8.3 to ensure that any custom apps are compatible. https://www.php.net/manual/en/migration82.php https://www.php.net/manual/en/migration83.php At the time of deployment, services will be immediately reloaded. Any service interruption will be very brief. We will follow up with additional advisories if there are any software incompatibility issues.


Components

BLOX CMS, Rayos CMS, BLOX CMS /APP


Locations

US-EAST-1, US-MIDWEST-1


Schedule

September 9, 2025 9:00AM - September 9, 2025 10:00AM CDT
September 9, 2025 2:00PM - September 9, 2025 3:00PM UTC



September 9, 2025 8:03AM CDT
September 9, 2025 1:03PM UTC
[Update] This release has been delayed, and will be rescheduled for a later date and time. We'll provide a future update with the rescheduled date.

September 11, 2025 7:55AM CDT
September 11, 2025 12:55PM UTC
[Update] This will be re-posted once a new date is determined

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1




September 4, 2025 4:19PM CDT
September 4, 2025 9:19PM UTC
[Monitoring] BLOX-NXT will be released at 4:15PM central and focuses on bug fixes for the collaboration experience in the asset editor involving consistency in field syncing behavior, additional telemetry, and other safeguards.

September 4, 2025 5:27PM CDT
September 4, 2025 10:27PM UTC
[Identified] We will be releasing an update shortly to correct a specific edge case identified in our post-release testing that involves HTML code being double encoded by jumping between legacy and NXT while editing an HTML asset's HTML code in both environments. This advisory will be updated after the correction is released.

September 4, 2025 7:07PM CDT
September 5, 2025 12:07AM UTC
[Monitoring] The edge case issue was resolved at 6:24PM central today. BLOX NXT users are recommended to refresh or login again to see the latest updates. We are continuing to monitor this release and will update this advisory once post release testing has concluded.

September 11, 2025 7:08AM CDT
September 11, 2025 12:08PM UTC
[Resolved] Post release testing was completed. No additionally issues related to HTML being double encoded were found.