Active Incident

Updated a few seconds ago

BLOX Syndication 1.62.1 release at 10:00 AM central time.Operational

Incident Status

Operational

Components

BLOX CMS

Locations

US-EAST-1, US-MIDWEST-1


February 6, 2026 8:56AM CST
February 6, 2026 2:56PM UTC
MONITORING

BLOX Syndication 1.62.1 will be released at 10:00 AM central time with improvements to the PR Newswire driver.

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

BLOX VMS




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

History (Last 7 days)

Payflow Pro Processing IssuesService Disruption

Incident Status

Service Disruption


Components

Subscription


Locations

US-EAST-1, US-MIDWEST-1



February 4, 2026 10:29AM CST
February 4, 2026 4:29PM UTC
INVESTIGATING

We are looking into a system-wide issue affecting Payflow Pro gateway processing - all renewal and new purchases are returning errors from Paypal. We are working with Paypal and Spreedly to resolve the issue as soon as possible.

February 4, 2026 3:37PM CST
February 4, 2026 9:37PM UTC
MONITORING

Spreedly has notified us that the issue impacting Payflow Pro gateway processing has been resolved. At this time, we are seeing successful transactions resume. We are awaiting additional details from Spreedly and PayPal regarding the root cause and will provide a follow-up once that information is available.

February 5, 2026 12:27PM CST
February 5, 2026 6:27PM UTC
RESOLVED

The root cause of the issue has been identified as a recent update to Payflow Pro that introduced a processing bug. PayPal rolled back the update at approximately 1:00 PM Central Time yesterday, which resolved the issue. We will continue to monitor processing to ensure stability.
Support Phone Lines Inoperable - 1/30/26Service Disruption

Incident Status

Service Disruption


Components

Support Call Center


Locations

US-CORP-1



January 30, 2026 9:41AM CST
January 30, 2026 3:41PM UTC
INVESTIGATING

Another outage in the area is preventing our lines from operating. We apologize for the inconvenience! Please put a ticket in through our BLOX Digital Help Center if you need assistance!

January 30, 2026 2:26PM CST
January 30, 2026 8:26PM UTC
RESOLVED

Outage is resolved, phone lines are back in operation!