Active Incident

Updated a few seconds ago

BLOX-NXT 0.21.3 release at 4:15PM centralOperational

Incident Status

Operational

Components

BLOX CMS

Locations

US-EAST-1, US-MIDWEST-1


September 4, 2025 4:19PM CDT
September 4, 2025 9:19PM UTC
[Monitoring] BLOX-NXT will be released at 4:15PM central and focuses on bug fixes for the collaboration experience in the asset editor involving consistency in field syncing behavior, additional telemetry, and other safeguards.

September 4, 2025 5:27PM CDT
September 4, 2025 10:27PM UTC
[Identified] We will be releasing an update shortly to correct a specific edge case identified in our post-release testing that involves HTML code being double encoded by jumping between legacy and NXT while editing an HTML asset's HTML code in both environments. This advisory will be updated after the correction is released.

September 4, 2025 7:07PM CDT
September 5, 2025 12:07AM UTC
[Monitoring] The edge case issue was resolved at 6:24PM central today. BLOX NXT users are recommended to refresh or login again to see the latest updates. We are continuing to monitor this release and will update this advisory once post release testing has concluded.

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

BLOX VMS




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

Scheduled Maintenance

System updates - PHP 8.3Planned Maintenance

Schedule

September 9, 2025 9:00AM - 10:00AM CDT
September 9, 2025 2:00PM - 3:00PM UTC

Components

BLOX CMS, Rayos CMS, BLOX CMS /APP

Locations

US-EAST-1, US-MIDWEST-1

Description

On Tuesday, September 9th at 9am CDT, BLOX Digital will be upgrading it's backend PHP runtime on the BLOX, BLOX /app, and Rayos platforms to PHP 8.3. For customers that utilize the /app platform on BLOX, please review the migration guides to 8.3 to ensure that any custom apps are compatible. https://www.php.net/manual/en/migration82.php https://www.php.net/manual/en/migration83.php At the time of deployment, services will be immediately reloaded. Any service interruption will be very brief. We will follow up with additional advisories if there are any software incompatibility issues.

History (Last 7 days)

NowApp Templates 1.13.1 release at 11AM centralOperational

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1



September 3, 2025 10:09AM CDT
September 3, 2025 3:09PM UTC
[Monitoring] NowApp Templates 1.13.1 will be released out-of-band at 11AM central. This release includes an improvement that will allow smart cropped images to be included in the template feed. There are no other changes in this release.

September 4, 2025 9:21AM CDT
September 4, 2025 2:21PM UTC
[Resolved] This was released without issue.
BLOX AdOwl 4.40.0 rollback at 10:50 AM central.Degraded Performance

Incident Status

Degraded Performance


Components

Advertising & Behavioral Targeting


Locations

US-EAST-1, US-MIDWEST-1



September 2, 2025 10:49AM CDT
September 2, 2025 3:49PM UTC
[Investigating] BLOX AdOwl 4.40.0 will be rolled back due to an introduced issue where an extra print line is counted when uploading an image.

September 4, 2025 6:53AM CDT
September 4, 2025 11:53AM UTC
[Resolved] Rollback completed.