January 31, 2023 9:43AM CST January 31, 2023 3:43PM UTC
[Identified] BLOX Subscription 1.43.0 will be rolled back due to issue causing Managed Linked Accounts not being displayed for logged users. Our team already have identified the issue and a re-release will be scheduled with the fix.
January 6, 2023 5:13PM CST January 6, 2023 11:13PM UTC
[Identified] TownNews is currently experiencing an issue impacting email delivery via our Constant Contact partnership. The issue is specifically relating to some automated mailings not correctly sending, as well as open rate information not correctly tracking. The issues revolve around changes to Constant Contact’s API. We are diligently working with Constant Contact to find a quick solution to both issues. We are also working with Constant Contact on long-term API updates that will improve stability and deliverability for the future.
September 14, 2022 8:21AM CDT September 14, 2022 1:21PM UTC
[Monitoring] This notification is a reminder that support for legacy Associated Press webfeed syndication channels is ending in BLOX Oct. 3, 2022. All customers should complete migration of channel importers and category maps to their new AP Media API channels.
TCMS appliance customers should also be updating AP channels and ensuring appliances are updated to the most current version of TCMS software if necessary.
Please see our help article for more information: https://www.help.townnews.com/blox_cms/editorial/syndication/migration-to-new-associated-press-channels/article_8a3290b0-0bf9-11ec-a0b9-cfec68919d20.html
January 5, 2023 2:18PM CST January 5, 2023 8:18PM UTC
[Monitoring] The fix is in place. We'll continue monitoring for issues.
January 6, 2023 9:09AM CST January 6, 2023 3:09PM UTC
[Investigating] BLOX Subscription 1.43.0 will be rolled back due to an issue with renewals.
January 6, 2023 2:16PM CST January 6, 2023 8:16PM UTC
[Investigating] The renewal process was triggered to retry the subscriptions that were skipped during the failure. The process was completed successfully.
Our dev team is still working to identify the cause of the failure.
February 2, 2023 12:40PM CST February 2, 2023 6:40PM UTC
On Wednesday, February 1st at 1am CST, our systems team will be applying software updates to our BLOX and Rayos infrastructure.
The updates should be non-disruptive and are expected to be completed by 3am CDT.
Service advisories will be created if any service interruptions/issues do occur.
BLOX CMS, Rayos CMS
February 1, 2023 1:00AM - February 1, 2023 3:00AM CST February 1, 2023 7:00AM - February 1, 2023 9:00AM UTC
February 1, 2023 1:00AM CST February 1, 2023 7:00AM UTC
[Update] Scheduled maintenance is starting.
February 1, 2023 3:00AM CST February 1, 2023 9:00AM UTC