Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

BLOX CMS

Locations

US-MIDWEST-1, US-EAST-1



October 17, 2019 1:55PM CDT
October 17, 2019 6:55PM UTC
[Monitoring] The Flex 3.149.0 package originally scheduled for release on Tuesday the 15th will be released today @ 2PM central.

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

Database




Operational

OTT & NOW App




Operational

GamesPerform




Operational

History (Last 7 days)

Incident Status

Operational


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1




October 17, 2019 5:56PM CDT
October 17, 2019 10:56PM UTC
[Monitoring] BLOX 1.45.1 will be released at 6PM central today to address an issue with notifier creating messages in 'draft' mode when created from the asset edit screen. A workaround was used for affected users while we investigated this issue. After this update, messages that are created with 'Send and Save' will be marked as status 'pending' as expected.

October 17, 2019 6:05PM CDT
October 17, 2019 11:05PM UTC
[Resolved] This issue appears to be resolved.
BLOX 1.45.0 rollbackPartial Service Disruption

Incident Status

Partial Service Disruption


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1




October 16, 2019 11:23AM CDT
October 16, 2019 4:23PM UTC
[Identified] An issue has been identified with the BLOX 1.45.0 release involving user group permissions. The issue causes some users to be unable to save editorial assets or edit blocks. The release will be rolled back for further investigation.

October 16, 2019 4:24PM CDT
October 16, 2019 9:24PM UTC
[Monitoring] The software was rolled back shortly after 11AM central today. The bug causing admin users that did not have full access privileges to lose access has been corrected. We will be re-releasing this update on 10/17/2019 at 10AM central along with the syndication update.

October 17, 2019 4:19PM CDT
October 17, 2019 9:19PM UTC
[Resolved] The previous issue that led to a rollback has been addressed.
Flex paging gallery bugDegraded Performance

Incident Status

Degraded Performance


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1




October 11, 2019 11:48AM CDT
October 11, 2019 4:48PM UTC
[Identified] A paging gallery collection bug has been identified in which the gallery malfunctions when an article slide does not include an image preview. An out-of-band package is being prepared for release to correct the issue.

October 11, 2019 1:01PM CDT
October 11, 2019 6:01PM UTC
[Monitoring] The Flex 3.148.1 package will be released this afternoon at 1:15PM central with the fix.

October 11, 2019 2:46PM CDT
October 11, 2019 7:46PM UTC
[Resolved] The Flex package has been released, and the paging gallery issue has been resolved.