All Services Operational

Updated a few seconds ago

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Rivista CMS




Operational

Scheduled Maintenance

RayOS platform updatePlanned Maintenance

Schedule

December 2, 2020 2:00AM - 4:00AM CST
December 2, 2020 8:00AM - 10:00AM UTC

Components

Rayos CMS

Locations

US-EAST-1, US-MIDWEST-1

Description

On Wednesday, Dec. 2, TownNews engineers will implement a Rayos software update for the base wordpress codebase. This update is needed to maintain a supported wordpress platform. Date: Wednesday, Dec. 2, 2020 Time: 2:00am – 4:00am CST During this software maintenance update you may observe the following: * Back end administrative portal will be unavailable until the upgrade is fully deployed. A maintenance message will be displayed and will clear when the maintenance is complete. * Front end pages will be served from caches where possible. Most front pages, sections and "hot" content loaded within the cache system will serve normally. Any front end content not in cache will present a maintenance/upgrading error page - these will clear when the maintenance is complete. * Automated jobs and content services that run on a schedule will not run during the update period. These will resume when the maintenance is complete. Due to the nature of the software update process the front end pages will begin serving normally as soon as the update completes for each site. We expect this to vary per site based on the amount of content. The administrative portal will remain offline until the the maintenance is fully completed system wide. Please contact Townnews customer service should you have any questions.

History (Last 7 days)

Incident Status

Partial Service Disruption


Components

BLOX CMS, Job Processing


Locations

US-MIDWEST-1, US-EAST-1




November 20, 2020 4:45PM CST
November 20, 2020 10:45PM UTC
[Identified] BLOX syndication 1.27.1 will be released today at 4:45PM central to address a performance issue with ATOM/RSS feeds that are close to or exceed 1MiB in size - at this size - the feeds do not cache properly causing the feed to be downloaded for each article/media item that appears in the feeds. This is causing rate limit issues with some providers such as the Washington Post. A new dedicated memory cache is being provided for all ATOM/RSS feeds to better accommodate feeds of this size.

November 20, 2020 5:27PM CST
November 20, 2020 11:27PM UTC
[Resolved] Affected feeds now are caching as expected.