Active Incident

Updated a few seconds ago

BLOX Subscription 1.65.1 release at 9:00 AM central.Operational

Incident Status

Operational

Components

Subscription

Locations

US-EAST-1, US-MIDWEST-1


July 10, 2025 8:20AM CDT
July 10, 2025 1:20PM UTC
[Monitoring] BLOX Subscription 1.65.1 will be released at 9:00 AM central. This release includes the stable code for the hotfix deployed on 07/08.
Google API level requirements updateOperational

Incident Status

Operational

Components

OTT & NOW App

Locations

US-CLOUD-1


July 2, 2025 11:45AM CDT
July 2, 2025 4:45PM UTC
[Monitoring] Google has begun sending out emails stating that all Android apps must target Android 35 in order to remain in the store. This requirement helps to provide a safe and secure experience for Android users. The next major BLOX Mobile NX app release, 1.13.0 (app version 217.0), will meet this requirement. It is slated to begin rolling out by the end of July. No action is required at this time. For additional information please see the following link: https://support.google.com/googleplay/android-developer/answer/11926878

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

BLOX VMS




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

History (Last 7 days)

Flex Templates - Apple Pay OutageService Disruption

Incident Status

Service Disruption


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1



July 10, 2025 1:11PM CDT
July 10, 2025 6:11PM UTC
[Identified] The Apple Pay payment handler type is currently failing to process transactions due to a template bug that caused the handler name to be double URL encoded after the Flex Templates 3.267.1 release. The issue has been identified and a fix will be deployed shortly.

July 10, 2025 4:28PM CDT
July 10, 2025 9:28PM UTC
[Monitoring] Flex Templates 3.267.3 will be released at 4:30 PM central. This release includes a fix that is causing the Apple Pay payment handler name to be double URL encoded. There are no other changes in this release.

July 10, 2025 4:48PM CDT
July 10, 2025 9:48PM UTC
[Resolved] Software released without incidents. Apple Pay services have been restored.
Self Cancel feature broken after BLOX Subscription 1.65.0 releaseDegraded Performance

Incident Status

Degraded Performance


Components

Subscription


Locations

US-EAST-1, US-MIDWEST-1



July 8, 2025 4:02PM CDT
July 8, 2025 9:02PM UTC
[Identified] Self Cancel feature is broken after BLOX Subscription 1.65.0 release. The issue has been identified and a fix will be deployed shortly.

July 8, 2025 4:29PM CDT
July 8, 2025 9:29PM UTC
[Resolved] Fix has been deployed and Self Cancel feature is operational again.