Active Incident

Updated a few seconds ago

BLOX Subscription 1.52.2 will be released at 2:00 PM central.Operational

Incident Status

Operational

Components

Subscription

Locations

US-EAST-1, US-MIDWEST-1


December 4, 2023 1:24PM CST
December 4, 2023 7:24PM UTC
[Monitoring] BLOX Subscription 1.52.2 will be released at 2:00 PM central with language compatibility fixes.
WordPress 6.2.3 release on December 6th at 2:00AM CSTOperational

Incident Status

Operational

Components

Rayos CMS

Locations

US-EAST-1, US-MIDWEST-1


December 1, 2023 10:32AM CST
December 1, 2023 4:32PM UTC
[Monitoring] WordPress Core v6.2.3 and Rayos v1.20.0 will be released December 6th at 2:00AM central time. This core release adds additional compatibility improvements in preparation PHP 8.1. Additionally the Rayos release includes a Yoast SEO plugin upgrade to v21.4. During this release the WordPress Admin will be unavailable for up to 5 minutes. Accessibility to the frontend won't be impacted.
Email hosting and Webmail end-of-life announcement Service Disruption

Incident Status

Service Disruption

Components

FTP, Drive, DNS, E-Mail

Locations

US-EAST-1, US-MIDWEST-1


September 6, 2023 11:05AM CDT
September 6, 2023 4:05PM UTC
[Identified] After careful consideration, we have made the decision to discontinue our email hosting services, including our Webmail product, effective September 26, 2023. This end-of-life announcement only encompasses BLOX Digital's email hosting and webmail services. Our integrated email marketing suite, BLOX Email Reach, will not be affected. For more information and migration assistance, please read our official announcement: https://www.bloxdigital.com/releases/software_releases/end-of-life-announcement-for-email-hosting-service-and-webmail/article_cf2a1b98-3857-11ee-85c9-274b137fb32f.html
Constant Contact Delivery IssuesDegraded Performance

Incident Status

Degraded Performance

Components

Analytics & Email Reach

Locations

US-EAST-1, US-MIDWEST-1


January 6, 2023 5:13PM CST
January 6, 2023 11:13PM UTC
[Identified] TownNews is currently experiencing an issue impacting email delivery via our Constant Contact partnership. The issue is specifically relating to some automated mailings not correctly sending, as well as open rate information not correctly tracking. The issues revolve around changes to Constant Contact’s API. We are diligently working with Constant Contact to find a quick solution to both issues. We are also working with Constant Contact on long-term API updates that will improve stability and deliverability for the future.

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

BLOX VMS




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Service Disruption

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

Scheduled Maintenance

PHP 8.1 upgrade for BLOX /app platform Planned Maintenance

Schedule

December 12, 2023 9:00AM - 10:00AM CST
December 12, 2023 3:00PM - 4:00PM UTC

Components

BLOX CMS /APP

Locations

US-EAST-1, US-MIDWEST-1

Description

On Tuesday, December 12th at 9am CST, BLOX Digital will be upgrading PHP on the BLOX /app platform to PHP 8.1. Please review the PHP 8.0 to 8.1 migration guide to ensure that any custom apps are compatible. https://www.php.net/manual/en/migration81.php

History (Last 7 days)

Flex Templates 3.241.1 release at 10:00AM CSTOperational

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1



November 28, 2023 5:35PM CST
November 28, 2023 11:35PM UTC
[Monitoring] Flex Templates 3.241.1 will be released out-of-band at 10:00AM central on November 29. This release fixes an issue with purchasing photos via Fotomoto. There are no other changes in this release.

November 30, 2023 2:40PM CST
November 30, 2023 8:40PM UTC
[Resolved] Software released without incidents.