Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

BLOX CMS

Locations

US-MIDWEST-1, US-EAST-1



April 2, 2020 9:59AM CDT
April 2, 2020 2:59PM UTC
[Identified] BLOX 1.49.1 will be released today at 10AM central. The release will revert BLOX Notifier to using the asset title and summary for message title and content respectively. If you would like your site to continue to use the 1.49.0 release behavior which was to only use the asset title as the message content and not set the title field, please contact Townnews for assistance and your site can be flagged to continue to operate in this manner.
Photo sales temporarily suspendedPartial Service Disruption

Incident Status

Partial Service Disruption

Components

BLOX CMS

Locations

US-MIDWEST-1, US-EAST-1



March 11, 2020 9:10PM CDT
March 12, 2020 2:10AM UTC
[Monitoring] Due to a spam attack against our photo service provider, we have temporarily suspended the BLOX Photo Sales widget. Users attempting to buy photos will not be able to proceed. We anticipate service will be restored tomorrow.

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Rivista CMS




Operational

History (Last 7 days)

Incident Status

Operational


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1




April 1, 2020 8:57AM CDT
April 1, 2020 1:57PM UTC
[Identified] An issue has been discovered in which emails sent through BLOX Notifier are displaying an asset's section tag as the email subject instead of the asset title. A Flex package is being prepared for an out-of-band release to correct the issue.

April 1, 2020 9:25AM CDT
April 1, 2020 2:25PM UTC
[Resolved] After further investigation, it has been determined that the issue is not present in the Flex package, and no change is required.

Incident Status

Operational


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1




April 1, 2020 8:47AM CDT
April 1, 2020 1:47PM UTC
[Identified] An issue has been discovered in which emails sent through BLOX Notifier are displaying an asset's section tag as the email subject instead of the asset title. A Flex package is being prepared for an out-of-band release to correct the issue.

April 1, 2020 9:04AM CDT
April 1, 2020 2:04PM UTC
[Resolved] After further investigation, it has been determined that the issue is not present in the Flex package, and no change is required.