Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

Data Insights

Locations

US-CLOUD-1



November 30, 2022 3:18PM CST
November 30, 2022 9:18PM UTC
[Monitoring] Data Insights 1.2.0 will be released at 3:15PM central today with several improvements: * View local vs all content produced on a site in the editorial dashboard * Content summary chart now shows article performance vs overall content rather quantity of items published * Complete paging support in a number of editorial dashboard widgets * Data cleanup and corrections for editorial dashboard * Underhood performance improvements * Various bug fixes

Incident Status

Operational

Components

Field 59

Locations

US-CLOUD-1



October 5, 2022 8:33AM CDT
October 5, 2022 1:33PM UTC
[Identified] On Tuesday, October 25th at 9am CDT, TownNews will be upgrading PHP on the Field59 platform to PHP 8. This is an informational advisory. No application code or functionality changes are part of this upgrade.

November 29, 2022 8:20AM CST
November 29, 2022 2:20PM UTC
[Identified] The upgrade has been rescheduled for December 13th 2022.

Incident Status

Operational

Components

BLOX CMS, Job Processing, BLOX Total CMS

Locations

US-EAST-1, US-MIDWEST-1, GLOBAL



September 14, 2022 8:21AM CDT
September 14, 2022 1:21PM UTC
[Monitoring] This notification is a reminder that support for legacy Associated Press webfeed syndication channels is ending in BLOX Oct. 3, 2022. All customers should complete migration of channel importers and category maps to their new AP Media API channels. TCMS appliance customers should also be updating AP channels and ensuring appliances are updated to the most current version of TCMS software if necessary. Please see our help article for more information: https://www.help.townnews.com/blox_cms/editorial/syndication/migration-to-new-associated-press-channels/article_8a3290b0-0bf9-11ec-a0b9-cfec68919d20.html

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

Scheduled Maintenance

Schedule

December 8, 2022 12:00PM - December 9, 2022 12:00PM CST
December 8, 2022 6:00PM - December 9, 2022 6:00PM UTC

Components

Network

Locations

US-EAST-1

Description

Network engineers will be onsite in our us-east-1 facility on Thursday, December 8th through December 9th performing a series of hardware maintenance tasks. As part of this maintenance, engineers will be upgrading the core load balancers. These replacements should be non-disruptive to traffic and are scheduled to be put into service between 10PM and 1AM EST. Please follow this maintenance advisory for live updates during the maintenance windows.

History (Last 7 days)

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1




December 1, 2022 2:02PM CST
December 1, 2022 8:02PM UTC
[Monitoring] BLOX CMS 1.65.3 has been released out-of-band at 2:00 PM CST, this release includes an addition to the editorial webservices response.

December 1, 2022 3:06PM CST
December 1, 2022 9:06PM UTC
[Resolved] System released without incidents.