Active Incident

Updated a few seconds ago

Meta Discontinued Facebook Comments Service Disruption

Incident Status

Service Disruption

Components

BLOX CMS

Locations

US-EAST-1, US-MIDWEST-1


March 11, 2026 11:41AM CDT
March 11, 2026 4:41PM UTC
IDENTIFIED

As of February 10th, 2026, Meta has officially discontinued support for Facebook Commenting on third‑party websites. This means the Facebook Comments plugin will no longer function on external sites. If you have any questions or would like guidance on alternative website commenting solutions, please reach out to our customer support team. We’re here to help you transition smoothly.
BLOX video library updateOperational

Incident Status

Operational

Components

BLOX CMS, Job Processing

Locations

US-EAST-1, US-MIDWEST-1


March 11, 2026 9:37AM CDT
March 11, 2026 2:37PM UTC
MONITORING

A patch to our video processing library will go out at 10AM CDT today. This fixes an issue where the framerate is incorrectly calculated on very specific HLS streams. This would cause thumbnail generation to potentially hang until it timed out.
BLOX Advertorial 1.26.1 release at 4:20PM central.Operational

Incident Status

Operational

Components

BLOX CMS

Locations

US-EAST-1, US-MIDWEST-1


March 6, 2026 4:17PM CST
March 6, 2026 10:17PM UTC
MONITORING

BLOX Advertorial 1.26.1 release at 4:20PM central with a bugfix in the advertorial reports.

BLOX CMS




Service Disruption

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

BLOX VMS




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

Scheduled Maintenance

System maintenancePlanned Maintenance

Schedule

March 18, 2026 2:00AM - 3:00AM CDT
March 18, 2026 7:00AM - 8:00AM UTC

Components

BLOX CMS, Job Processing, Rayos CMS

Locations

US-EAST-1, US-MIDWEST-1

Description

On Wednesday, March 18th at 2am CDT, network engineers will be doing maintenance on our BLOX and Rayos clusters in us-east-1 and us-midwest-1. This will involve brief reboots of certain critical systems, which will interrupt BLOX asset saving to our search indexes for a short period of time. We expect these short interruptions to last no longer than 5 minutes. Service advisories will be created if any extended outages occur and can be found at: https://townnews.status.io/

History (Last 7 days)

BLOX-CMS 1.91.2 release for Tuesday at 11AM centralOperational

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1



February 23, 2026 4:31PM CST
February 23, 2026 10:31PM UTC
IDENTIFIED

An update the core CMS platform will be made on Tuesday at 11AM central. The update will allow for high resolution image uploading to work in the BLOX NXT platform and will honor the settings configured in the CMS experience for high resolution image threshold and prevent reducing the resolution.

March 5, 2026 11:37AM CST
March 5, 2026 5:37PM UTC
RESOLVED

Software released.
BLOX Classifieds 1.42.2 release at 3:00 PM centralOperational

Incident Status

Operational


Components

Advertising & Behavioral Targeting


Locations

US-EAST-1, US-MIDWEST-1



March 3, 2026 2:46PM CST
March 3, 2026 8:46PM UTC
MONITORING

BLOX Classifieds 1.42.2 will be released at 3:00 PM central with a bugfix in the cleanup process of deleted assets.

March 5, 2026 11:36AM CST
March 5, 2026 5:36PM UTC
RESOLVED

Software released.
BLOX NXT Admin 0.25.1 release at 2:00AM centralOperational

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1



March 3, 2026 10:15AM CST
March 3, 2026 4:15PM UTC
MONITORING

BLOX NXT Admin version 0.25.1 will be released on Wednesday, March 4th at 2:00 AM Central Time. This release includes a bug fix that prevents an empty modal from displaying when editing a link within an article asset. There are no other changes in this release.

March 5, 2026 9:07AM CST
March 5, 2026 3:07PM UTC
RESOLVED

This was released as expected.