Planned Maintenance In Progress

Updated a few seconds ago

Distributed Denial-of-Service mitigation testing Planned Maintenance

Description

TownNews engineers will be testing it’s DDoS (Distributed Denial-of-Service) mitigation system on Tuesday, February 25th, at 2am CST for a period of 12 to 24 hours. While we do not expect to see any traffic disruptions during this time frame, it’s possible certain types of traffic may be classified incorrectly which could affect traffic flow. Our engineers will be monitoring for these conditions and correcting any misclassified traffic. In the unlikely event you receive any service disruption, please report it to our customer service center as soon as possible.

Components

Network

Locations

US-MIDWEST-1, US-EAST-1

Schedule

February 25, 2020 2:00AM - February 26, 2020 2:00AM CST
February 25, 2020 8:00AM - February 26, 2020 8:00AM UTC


February 25, 2020 2:00AM CST
February 25, 2020 8:00AM UTC
[Update] Scheduled maintenance is starting.

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Planned Maintenance

Database




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Rivista CMS




Operational

History (Last 7 days)

Invalid duration issue with some imported videosPartial Service Disruption

Incident Status

Partial Service Disruption


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1



February 20, 2020 7:11PM CST
February 21, 2020 1:11AM UTC
[Identified] An issue has been found in the BLOX 1.48.2 release that is causing some videos to be detected with invalid duration values. When encountered, these videos will fail to import. An emergency release of BLOX 1.48.3 will be issued out-of-band to fix the issue.

February 20, 2020 7:42PM CST
February 21, 2020 1:42AM UTC
[Resolved] The issue preventing some videos with an error about invalid duration has been corrected.
Field59 MaintenancePlanned Maintenance

Description

TownNews Engineers will be performing database maintenance on Feb 20 at 2am CST. This maintenance should cause minimal interruptions to services. Please contact our customer services center should there be any interruptions beyond whats stated in this service advisory.


Components

Field 59


Locations

US-CLOUD-1


Schedule

February 20, 2020 2:00AM - February 20, 2020 3:00AM CST
February 20, 2020 8:00AM - February 20, 2020 9:00AM UTC


February 20, 2020 2:00AM CST
February 20, 2020 8:00AM UTC
[Update] Scheduled maintenance is starting.

February 20, 2020 3:03AM CST
February 20, 2020 9:03AM UTC
[Update] This maintenance has been rolled back due to unexpected service latency and will be revisited at another time.
Flex 3.158.1 release @ 2PM centralOperational

Incident Status

Operational


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1



February 19, 2020 12:30PM CST
February 19, 2020 6:30PM UTC
[Identified] Flex 3.158.1 will be released today at 2PM central to adjust the Field59 video resource URL returned in RSS and NowApp feeds.

February 19, 2020 2:10PM CST
February 19, 2020 8:10PM UTC
[Resolved] Flex 3.158.1 has been released.