All Services Operational

Updated a few seconds ago

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Rivista CMS




Operational

History (Last 7 days)

Incident Status

Operational


Components

BLOX CMS


Locations

US-MIDWEST-1, US-EAST-1




July 9, 2020 12:05PM CDT
July 9, 2020 5:05PM UTC
[Identified] An out-of-band Flex package will be released today at 12:15PM Central to add Google Ad Manager banner ad interval display controls for NowApp.

July 9, 2020 12:19PM CDT
July 9, 2020 5:19PM UTC
[Resolved] Flex 3.174.1 has been released, and the NowApp ad setting is now available for use.
Service interruptionService Disruption

Incident Status

Service Disruption


Components

BLOX CMS, Job Processing, Storage System


Locations

US-MIDWEST-1




June 30, 2020 9:53AM CDT
June 30, 2020 2:53PM UTC
[Investigating] Townnews is working to identify an error causing pages to load errors from one of our storage clusters. We are working to resolve the issue.

June 30, 2020 10:26AM CDT
June 30, 2020 3:26PM UTC
[Identified] We have identified the issue as a failed storage cluster in our midwest datacenter. This cluster has been failed over for front end page activity and sites should be loading. We are working to restore administrative access.

June 30, 2020 10:44AM CDT
June 30, 2020 3:44PM UTC
[Monitoring] We have failed over storage services and working to resolve remaining issues. At this time services are up and functional.

July 1, 2020 3:35PM CDT
July 1, 2020 8:35PM UTC
[Monitoring] Townnews will be making a series of configuration changes to our storage infrastructure. These changes may cause a short stall or interruption of I/O that services our products and services. This interruption is expected to last no more than 30 seconds during which time admin portals and services such as FTP may produce a timeout error. These changes are required to ensure optimal service availability and to complete resolution of our storage service interruption that occurred on 6/30 We apologise for any inconvenience this may cause.

July 5, 2020 5:36PM CDT
July 5, 2020 10:36PM UTC
[Identified] We are currently experiencing performance degradation on the high speed link between our midwest and east coast datacenters. This temporarily caused site errors.

July 5, 2020 5:42PM CDT
July 5, 2020 10:42PM UTC
[Identified] At 10pm CDT tonight we will be doing emergency maintenance to our storage platform. Engineers will be replacing a failed storage cluster. This transition is expected to take 5 minutes. During this time, updates to your website may fail with read only errors.

July 5, 2020 10:09PM CDT
July 6, 2020 3:09AM UTC
[Monitoring] We have successfully switched to the new storage cluster. We will continue to monitor for issues.

July 7, 2020 8:44AM CDT
July 7, 2020 1:44PM UTC
[Resolved] All services are running normal