Active Incident

Updated a few seconds ago

Network connectivity issues to us-midwest-1 (chicago)Partial Service Disruption

Incident Status

Partial Service Disruption

Components

BLOX CMS, Network

Locations

US-MIDWEST-1


May 27, 2022 8:32AM CDT
May 27, 2022 1:32PM UTC
[Investigating] We are currently seeing connection issues from certain areas our us-midwest-1 datacenter. We are working to adjust routing to resolve these issues. At this time routes have been updated and all connections are working.

BLOX CMS




Partial Service Disruption

Job Processing




Operational

BLOX Total CMS




Operational

Network




Partial Service Disruption

Database




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Rivista CMS




Operational

Scheduled Maintenance

PHP 8.0 upgrade for BLOX /app platformPlanned Maintenance

Schedule

June 14, 2022 9:00AM - 10:00AM CDT
June 14, 2022 2:00PM - 3:00PM UTC

Components

BLOX CMS, BLOX CMS /APP

Locations

US-EAST-1, US-MIDWEST-1

Description

On Tuesday, June 14th at 9am CDT, TownNews will be upgrading PHP on the BLOX /app platform to PHP 8.0. Please review the PHP 7.4 to 8.0 migration guide to ensure that any custom apps are compatible. https://www.php.net/manual/en/migration80.php

History (Last 7 days)

BLOX Subscription 1.37.3 will be released out-of-band at 11:00 AM CST.Operational

Incident Status

Operational


Components

Subscription


Locations

US-EAST-1, US-MIDWEST-1



May 24, 2022 10:14AM CDT
May 24, 2022 3:14PM UTC
[Monitoring] BLOX Subscription 1.37.3 will be released out-of-band at 11:00 AM CST. This release includes enabling "remember me" login option for Newzware. We do not expect any interruption in services.

May 27, 2022 8:35AM CDT
May 27, 2022 1:35PM UTC
[Resolved] This is resolved
Network interruption in us-east-1Partial Service Disruption

Incident Status

Partial Service Disruption


Components

BLOX CMS, Network, Rayos CMS


Locations

US-EAST-1



May 25, 2022 7:59PM CDT
May 26, 2022 12:59AM UTC
[Monitoring] At 7:25PM CDT, we sustained an https DDoS attack on our us-east datacenter. Services may have been slow or unavailable for around 7 minutes while we blocked the offending traffic and enabled our ddos protection services. We're closely monitoring for any further events.

May 27, 2022 8:34AM CDT
May 27, 2022 1:34PM UTC
[Resolved] This issue was resolved.
RAYOS 1.13.4 release at 9AM centralOperational

Incident Status

Operational


Components

Rayos CMS


Locations

US-EAST-1, US-MIDWEST-1



May 23, 2022 8:46AM CDT
May 23, 2022 1:46PM UTC
[Monitoring] RAYOS 1.13.4 will be released out-of-band at 9:00AM central. This release includes a bugfix to accommodate data structure changes within the AP Elections feed. There are no other changes in this release.

May 23, 2022 9:24AM CDT
May 23, 2022 2:24PM UTC
[Resolved] The release has gone out successfully.