Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

BLOX CMS

Locations

US-EAST-1, US-MIDWEST-1



September 30, 2022 2:48PM CDT
September 30, 2022 7:48PM UTC
[Monitoring] Core 1.63.3 has been released out-of-band to replace the geocoding service provider. We do not expect any interruption in services.

Incident Status

Operational

Components

BLOX CMS, Job Processing, BLOX Total CMS

Locations

US-EAST-1, US-MIDWEST-1, GLOBAL



September 14, 2022 8:21AM CDT
September 14, 2022 1:21PM UTC
[Monitoring] This notification is a reminder that support for legacy Associated Press webfeed syndication channels is ending in BLOX Oct. 3, 2022. All customers should complete migration of channel importers and category maps to their new AP Media API channels. TCMS appliance customers should also be updating AP channels and ensuring appliances are updated to the most current version of TCMS software if necessary. Please see our help article for more information: https://www.help.townnews.com/blox_cms/editorial/syndication/migration-to-new-associated-press-channels/article_8a3290b0-0bf9-11ec-a0b9-cfec68919d20.html

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

Field 59




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Operational

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Rivista CMS




Operational

History (Last 7 days)

Description

Network engineers will be onsite in our us-midwest-1 facility on Thursday, September 29th through September 30th performing a series of hardware maintenance tasks. As part of this maintenance, engineers will be upgrading the core load balancers. These replacements should be non-disruptive to traffic and are scheduled to be put into service between 10PM and 1AM CDT. Please follow this maintenance advisory for live updates during the maintenance windows.


Components

Network


Locations

US-MIDWEST-1


Schedule

September 29, 2022 11:00AM - September 30, 2022 11:00AM CDT
September 29, 2022 4:00PM - September 30, 2022 4:00PM UTC



September 29, 2022 11:00AM CDT
September 29, 2022 4:00PM UTC
[Update] Scheduled maintenance is starting.

September 30, 2022 11:00AM CDT
September 30, 2022 4:00PM UTC
[Update] Scheduled maintenance is complete.

Incident Status

Operational


Components

Rayos CMS


Locations

US-EAST-1, US-MIDWEST-1




September 27, 2022 10:41AM CDT
September 27, 2022 3:41PM UTC
[Monitoring] RAYOS 1.14.9 will be released out-of-band at 11:00AM central. The release includes a bugfix to allow sites with a large number of tags to edit manual lists. There are no other changes in this release.

September 27, 2022 11:17AM CDT
September 27, 2022 4:17PM UTC
[Resolved] The release has gone out successfully.
Classifieds RETS feed failurePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Advertising & Behavioral Targeting


Locations

US-EAST-1, US-MIDWEST-1




September 23, 2022 4:01PM CDT
September 23, 2022 9:01PM UTC
[Identified] We have detected a failure in RETS feed due to an update in their api, our developers are working in a solution that will be released shortly.

September 26, 2022 1:58PM CDT
September 26, 2022 6:58PM UTC
[Resolved] Classifieds 1.40.7 has been released out-of-band with a fix for this issue. Feeds are working as expected.