Active Incident

Updated a few seconds ago

BLOX Subscription 1.49.0 will be released out-of-band on May 23rd at 1:00 AM CDTOperational

Incident Status

Operational

Components

Subscription

Locations

US-EAST-1, US-MIDWEST-1


May 22, 2023 4:23PM CDT
May 22, 2023 9:23PM UTC
[Monitoring] BLOX Subscription 1.49.0 will be released out-of-band on May 23rd at 1:00 AM CDT. This update may cause some disruption to subscription-related services, but it is expected to be completed within 10 minutes. In the event of any service interruptions or issues, our team will create service advisories to keep you informed.
BLOX Forms 1.15.9 will be released OOB at 11:00 AM CSTOperational

Incident Status

Operational

Components

Forms

Locations

US-EAST-1, US-MIDWEST-1


May 17, 2023 10:40AM CDT
May 17, 2023 3:40PM UTC
[Monitoring] BLOX Forms 1.15.9 will be released OOB at 11:00 AM CST. This release includes a bugfix for file upload extensions.
Constant Contact Delivery IssuesDegraded Performance

Incident Status

Degraded Performance

Components

Analytics & Email Reach

Locations

US-EAST-1, US-MIDWEST-1


January 6, 2023 5:13PM CST
January 6, 2023 11:13PM UTC
[Identified] TownNews is currently experiencing an issue impacting email delivery via our Constant Contact partnership. The issue is specifically relating to some automated mailings not correctly sending, as well as open rate information not correctly tracking. The issues revolve around changes to Constant Contact’s API. We are diligently working with Constant Contact to find a quick solution to both issues. We are also working with Constant Contact on long-term API updates that will improve stability and deliverability for the future.

BLOX CMS




Operational

Job Processing




Operational

BLOX Total CMS




Operational

Network




Operational

Database




Operational

Storage System




Operational

Support Call Center




Operational

BLOX VMS




Operational

Rayos CMS




Operational

FTP, Drive, DNS, E-Mail




Operational

E-Editions




Operational

Advertising & Behavioral Targeting




Operational

Business Directory




Operational

Forms




Operational

Subscription




Operational

Analytics & Email Reach




Degraded Performance

Calendar




Operational

BLOX CMS /APP




Operational

Sandstone Administration




Operational

OTT & NOW App




Operational

GamesPerform




Operational

Data Insights




Operational

History (Last 7 days)

Flex Templates 3.231.4 release at 1:00PM CSTOperational

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1



May 24, 2023 12:59PM CDT
May 24, 2023 5:59PM UTC
[Monitoring] Flex Templates 3.231.4 will be released out-of-band at 1:00PM central. This release includes a bugfix for legacy access control ecommerce Google Tag Manager events. There are no other changes in this release.

May 24, 2023 1:54PM CDT
May 24, 2023 6:54PM UTC
[Resolved] Software released without incidents.
Flex 3.231.3 release today @2PM CentralOperational

Incident Status

Operational


Components

BLOX CMS


Locations

US-EAST-1, US-MIDWEST-1



May 19, 2023 1:43PM CDT
May 19, 2023 6:43PM UTC
[Identified] A Flex 3.231.3 package will released out-of-band today at 2PM Central to correct a purchase form validation issue occurring for some logged in users.

May 23, 2023 8:46AM CDT
May 23, 2023 1:46PM UTC
[Resolved] Software released without incidents.
BLOX Subscription 1.48.0 will be released out-of-band at 2:00 PM CSTOperational

Incident Status

Operational


Components

Subscription


Locations

US-EAST-1, US-MIDWEST-1



May 18, 2023 1:43PM CDT
May 18, 2023 6:43PM UTC
[Monitoring] BLOX Subscription 1.48.0 will be released out-of-band at 2:00 PM CST. We don't expect any service interruption during the process.

May 22, 2023 4:19PM CDT
May 22, 2023 9:19PM UTC
[Resolved] Software released without incidents.